Terms & Conditions

Terms & Conditions:

Please read the terms carefully before using or accessing any material, information or services through the GD website. Your use of the GD website or the services provided by the GD website shall signify Your acceptance of the terms and Your agreement to be legally bound by the same.
This document is an electronic record in terms of the Information Technology Act, 2000 and rules made there under as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Information Technology Act, 2000 and the rules made thereunder that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of WWW.GD.COM (“Ganesh Diamonds”). To facilitate Your (“You” or “Your”) online shopping of multi brand Jewellery.We request You to carefully go through these terms of use (“Terms of Use”) before You decide to purchase any products from the GD website. These Terms of Use apply to Your visit to and Your use of the GD website to purchase the products irrespective of whether such use is through a computer or a mobile phone or any other similar device, as well as to all information and recommendations provided to You on the GD website. By downloading or accessing the GD website to avail our service, You irrevocably accept all the obligations stipulated in these Terms of Use and agree to abide by them.
This Privacy Policy (“Privacy Policy”) discloses the privacy practices for (“GD” or We” or “Us”) with regard to Your (“You” or “Your”) use of the online platform WWW.GD.COM (“Ganesh Diamonds”) for Jewellery online shopping in Bangalore,Karnataka,India. The GD is committed to maintaining privacy.
1.1 GD is the sole owner of the information collected through GD platform. We will not sell, share, transfer or rent any information that relates to a natural person, which either directly or indirectly, in combination with other information available or likely to be available with us, is capable of identifying such person including sensitive details like name, postal address and email id. (“Personal Information”) to others in ways different from what are disclosed in this statement and the Terms of Use. GD identifies each visitor to our website; our web server automatically recognizes non-personally identifiable information only, e.g., the IP address, domain type, browser version, and service provider.
1.2 GD collects information from You on the sign-up page of the GD platform. In the sign-up page, You are required to disclose details such as address, telephone number and/or email for the orders placed or regarding other operational information. We clearly indicate the purpose of the collection of information or inquiry before the information is requested.
1.3 We store information volunteered by You that You may elect to provide to us when You register or update Your account, enter a contest, participate in a survey, shop online, or make a purchase. We use the information we collect about You to improve the content of our website, to improve order processing and order confirmations, to respond to Your enquiries and feedback, and to provide You with a better personalized shopping experience.
1.4 We may also use the information to notify You about important functionality changes to the website, new services and special offers which we think You’ll find valuable. By using our website, You consent to the collection and use of this information by the GD reserves the right to share the information collected hereunder with its own affiliates. In the event of sale or transfer of all or a portion of our business assets, consumer information may be one of the business assets that are transferred as part of the transaction.
2.1 CONFIDENTIALITY AND SECURITY GD takes all precautions to protect the Personal Information both online and offline, in order to avoid unauthorized breach. In addition, we participate in cooperative database services. These services help us to direct print catalogues, mailings and other marketing initiatives to appropriate purchasers and website visitors. Names and mailing addresses may be shared between participating parties in the cooperative database services, but no credit card or other payment information or email addresses are shared. Furthermore, we do not send Your credit card or other payment information through emails to any third parties
2.2 NOTIFICATION OF CHANGES We may update this privacy policy at any time, and it will be posted on this platform GD, as and when it is so updated, so that You are always aware of what information we collect, how we use it, and the circumstances under which we may disclose it. GD reserves the right to disclose Personal Information as obligated by law, in response to duly authorized legal process, governmental requests and as may be necessary to protect the rights and interests of the GD.
2.3 YOUR EMAIL ADDRESS We may store the email addresses of those who communicate with us via email and add You to our mailing list when You sign up to receive special promotions and updates. By Your electing to receive emails from us, we would be able to send You exclusive information and special offers, which You may otherwise not learn about from our GD platform. You may follow the removal instructions located at the bottom of such emails to stop receiving them. Requesting such removal however, will not prevent You from receiving email communications relating to any online order You place with us. If You would prefer not to receive emails from us regarding special sales and exclusive offers, please send an email tofeedback@GD.com with “Unsubscribe Promotions” in the subject line. If You use more than one email address to shop with us, send us Your messages from all such email account You use.
2.4 LINKS GD platform may contain links to other sites. The linked sites are not under the control of the GD. Please be aware that the GD is not responsible for the privacy practices of such other sites. GD advises You to read the privacy policies of each and every web site that collects personally identifiable information. If You decide to access any of the third-party sites linked to GD platform, You do so entirely at Your own risk. Any links to any partner of the GD platform should be the responsibility of the linking party, and the GD shall not be responsible for notifying of any change in the name or location of any information on the GD platform.
3. CHILDREN AND MINOR’S PRIVACY :GD strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the GD platform is not intended for use by minors, GD respects the privacy of minors who may inadvertently use the internet or the mobile application.
4.1 CONSULTING We use third parties to help us provide services to You including the fulfilment of orders, processing of payments, monitoring site activity, conducting surveys, maintaining our database, administering emails, and administering contents, and to provide aggregate, comparative information on the performance of our website to us and a select group.
4.2.1  Information will be shared with these third parties only to the extent necessary to provide the above stated services. The GD may use certain companies that enable You to establish a membership to participate in digital wallets, payment services, shipping services or rewards programs. If You elect to do so, we would only disclose to such companies the information necessary to make their programs work and support Your membership with them. We are not responsible for the privacy practices of the companies sponsoring these membership programs and we suggest You review the individual privacy policies of each company with whom You establish such membership.
4.2.2 We enter into contracts with third parties to serve ads on our behalf across the Internet and sometimes on this website. They may collect information about Your visits to our website, and Your interaction with our products and services. They may also use information about Your visits to this website and to other websites so as to target advertisements for goods and services. This information is collected through the use of a pixel tag, which is industry standard technology used by most major websites. Such third parties are not permitted to sell or share Your personally identifiable information as part of this process. If such third parties sell or share the personally identifiable information as part of the process, the GD shall not be responsible.
5.USE OF COOKIES Cookies are small pieces of information saved by Your browser onto Your computer/mobile. Cookies are used to record various aspects of Your visit and assist GD to provide You with uninterrupted service. We save and use cookies placed on Your computer's hard drive through Your web browser to enable our systems to recognize Your browser during Your visit to our site and when You return to our site. For instance, when You are ready to purchase an item, a cookie allows our site to “remember” You have added the item to Your shopping cart. Moreover, this can also show You merchandise based on Your preferences and provide You with a more personalized shopping experience
6. CONDITIONS OF USE GD does not warrant that this website, its servers, or email sent by us or on our behalf are virus free. GD will not be liable for any damages of any kind arising from the use of this website, including, but not limited to compensatory, direct, indirect, incidental, punitive, special or consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third parties. Notwithstanding anything to the contrary in the privacy policy, GD’s liability under this privacy policy shall in no event exceed the price of the product purchased and in the event no purchase is made, exceed INR 100/- (Indian Rupees One Hundred only)
7. LEGAL REQUESTS GD takes Your right to privacy very seriously and has taken measures to safeguard, protect and respect Your Personal Information. GD will only disclose Your Personal Information in the event it is required to do so by law, rule, regulation, law enforcement, governmental official, legal authority or similar requirements
8. GRIEVANCE OFFICER In accordance with the Information Technology Act, 2000 and applicable rules made thereunder, the Grievance Officer for the purpose of Your personal sensitive information as governed by the GD privacy policy is Mr. ………………… and can be reached at (email id of the concerned person)
9. APPLICABLE LAW By visiting this website, You agree that the laws of India without regard to its conflict of laws principles govern this privacy policy, and any dispute of any sort that might arise between You and the GD or its affiliates.
10. UPDATING PERSONAL INFORMATIONYou may update or modify Your contact information and user preferences by logging into “My Account”.
11. SECURITY STATEMENTOur website only accepts orders from web browsers that permit communication through Secure Socket Layer (SSL) technology, which encrypts information You input. This is to prevent inadvertent placing of orders through an unsecured connection. It is important for You to be protected against unauthorized access to Your password and to Your computer. Be sure to sign off when finished using a shared computer.
12. CONSENT TO THIS POLICY The Terms of Use Agreement is incorporated herein by reference in its entirety.
13. ADDRESS FOR PRIVACY QUESTIONSShould You have questions about this policy or GD information collection, use and disclosure practices, feel free to contact us at the address customercare@GD.com or +91-80-0000-0000. We will use reasonable efforts to respond promptly to requests, questions or concerns You may have regarding our use of Personal Information about You. Except where required by law, the GD cannot ensure a response to questions or comments regarding topics unrelated to this policy or GD’s privacy practices.
1.1 If You wish to purchase the products available on GD, You will have to register on the website. To register on the GD website, You will have to provide information such as Your name, mobile number, address and create a username and password.
1.2 When You use the website, You are responsible for maintaining the confidentiality of Your account and password and for restricting access to Your computer or mobile or other similar device to prevent unauthorized access to Your account. We request You to safeguard Your password and Your account and make sure that others do not have access to it. It is Your responsibility to keep Your account information accurate.
1.3 We will try to make the GD website error-free. Your access to the GD website may be occasionally suspended or restricted to allow for repairs, maintenance, or for introduction of new facilities or services. However, we do not take responsibility for internet related issues at Your end.
2. PRIVACY You confirm that you have read and fully understand the privacy policy of GD in respect of the website. You further consent that the terms and contents of such privacy policy stated supra are acceptable to You.
3.1 GD grants You a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it.
3.2 This right to access cannot be extended to include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
3.3 You may not frame or use any framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of GD without express written consent by the GD. You may not use any metatags or any other ‘hidden text’ utilizing ‘GD’ or its affiliates names or trademarks without the express written consent of the GD. Any unauthorized use would lead to termination of the right to access granted by the GD.
3.4 You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page at GD as long as the link does not portray the GD, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any GD logo or other proprietary graphic or trademark as part of the link without the express written consent of the GD.
3.5 You must not use the GD website in any way that causes, or may be likely to cause damage or impairment to the website or interrupt free access to it in any way. You must not use the GD website to host, display, upload, modify, publish, transmit, update or share any information that:  
(A) belongs to another person and to which the user does not have any right to; 
(B) is grossly harmful, harassing, blasphemous defamatory obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; 
(A) belongs to another person and to which the user does not have any right to; 
(B) is grossly harmful, harassing, blasphemous defamatory obscene, pornographic, paedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; 
(c) harm minors in any way; 
(d) infringes any patent, trademark, copyright or other proprietary rights; 
(e) violates any law for the time being in force; 
(f) deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing  in  nature; 
(g) impersonate  another  person; 
(h) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer  resource; and 
(i) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.
4.1 All content included on the GD website, such as photographs, text, graphics, logos, button icons, images and software, is the property of the GD, its affiliates or its content suppliers.
4.2 The compilation of all content on this GD website is the exclusive property of the GD.
4.3 All software used on this website is the property of GD or our software suppliers. You may not systematically extract and/or re-utilize parts of the contents of the GD website without the GD’s express written consent. In particular, You may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (either once or a number of times) for re-utilization of any substantial parts of this website, without the GD’s express written consent.
4.4 You may not create and/or publish Your own database that features substantial parts of this website (e.g. our prices and product listings) without the GD’s express written consent.
4.5 GD respects the intellectual property of others. If You believe that Your work has been copied in a way that constitutes copyright infringement, please Contact us on ………….
5. TRADEMARKS GD and other marks indicated on our website are trademarks or registered trademarks of the licensor in the Indian jurisdictions. All other trademarks not owned by the licensor that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by the licensor.
6. OUR SERVICES CONTRACT When You place an order to purchase a product from GD, we will send You an email confirming the receipt of Your order and containing the details of Your order. That email will also confirm the cost of delivery which will be added to the purchase price of the product. Your order represents an offer to us to purchase a product which is accepted by us only when we dispatch that product to You and the same is confirmed by an email we send to You, stating that we have dispatched the goods (the ‘Shipment Confirmation E-mail’). The acceptance will be complete at the time we send the Shipment Confirmation Email to You. Any products on the same order which we have not confirmed in a Shipment Confirmation Email do not form part of that contract. You can review the orders You have placed and their current status at any time by clicking on ‘Sign Up/My Account’ from the homepage at GD website. You are seeking to enter into an agreement with the GD, when You place an order.
7. RETURNS Please review our return policy , which applies to products purchased from us.
7.1 We want you to experience total satisfaction with your purchase, If you are not 100% satisfied with your purchase, you may return the product within ___ days for full refund or exchange. Please call our Customer Support number at 080-0000 0000 or send us an e-mail at ganeshdiamonds.com to process the return.
·         We offer free/on cost shipping on the item to be returned, within ____days of purchase
·         Identify your product in the see through package upon delivery(What is your kind of pakaging)
·         Open the box and try the jewellery without removing the tag(Will all your jewellery be tagged, Since you are not going to stock the products yourself)
·         Tamper proof tag should not be tampered and package should not be damaged
·         Return the product in the same condition as on delivery, within ____ days of purchase
·         The SDIjewellery should be accompanied by original product certification and original/copy of invoice
·         If the jewellery is found to be tampered, no exchange or refund will be entertained. Product will be returned to the client
·         Upon receipt and inspection of the returned jewellery , GD will refund the amount by cheque/ RTGS (Which payment would you prefer)within 2 to 3 weeks (Time Frame) from the date the product is received by GD
·         All returns/exchange/refunds are at the sole discretion of GD
If you wish to cancel your order, please call our Customer Support number at 080-0000 0000 or send us an e-mail at ganeshdiamonds.com